Assignment task: Culturally safe care and communication is imperative to person's having effective person/woman-centred care. Nurses and midwives are required to consider how they engage and will approach situations in which individuals have experienced previous harm. This harm may be related to healthcare, previous life trauma or generational behaviours. The use of person/woman-centred therapeutic skills in integral to providing safe care that aligns to the registered nurse/registered midwife standards for practice. The use of the case study below allows students to consider how they will approach situations where individuals are reluctant to seek care.
Learning Outcomes:
1. Identify verbal and non-verbal communication strategies and standards that enable therapeutic communication and interprofessional relationships
2. Explain how cultural sensitivity and cultural safety aid in the establishment of effective communication with First Nations people and other multicultural communities.
3. Demonstrate a high level of written and spoken English according to academic conventions and professional nursing standards.
4. Identify, access and effectively utilise relevant and credible evidence-based research for person-centred practice.
5. Demonstrate effective communication through clinical handover and the legal documentation of essential information in healthcare records to ensure patient safety.
Scenario:
Leo is a 50-year-old man living in your local community. Leo has a past history of Type 2 Diabetes, Coronary Artery Disease and Hypertension. Leo is a First Nations gentleman and lives with his wife and three children (aged 12 - 20). Leo disengaged from healthcare due to a previous bad experience where he felt judged due to his cultural background. He has heard that you are a new nurse working in his area and has been convinced by his wife and children to attend for a health check-up and care plan.
1. Discuss how you will utilise communication, cultural sensitivity and safety to develop a therapeutic relationship with Leo, using knowledge of communication and culture gained from this unit.
2. Discuss the therapeutic communication tools (verbal and non-verbal) that you will utilise to develop a connection with Leo. How will these aid in effective communication?
3. The discussion should also include key information and requirements for documentation of your nursing interaction with Leo and justification for your choices.
4. Utilise scholarly resources to support your points within the essay
5. Read the following instructions for writing an essay:
- Introduction: gives background to the topic and states precisely what the essay intends to cover.
- Body Text: shows evidence of critical thinking and analysis; and uses current evidence-based research to support the argument
- Conclusion: draws evidence together, does not over-generalise or introduce new material
- Well structured, logically sequenced essay in appropriate English
- Correct referencing technique using CDU APA 7th referencing style