Benchmarking compares services provided with those provided by other organizations. This technique can be applied at many levels from the system to the unit level. Review your textbook for a discussion on this topic and also visit the South University library for current articles on Benchmarking. After reading and reflecting on this information, post a response including your ideas on the following questions:
- Discuss how the nurse manager might use benchmarking to compare the unit with other departments in terms of productivity, budgeting, educational activities, and shared governance.
- How does benchmarking improve "team" performance?
- How does it promote healthy competition and unit pride?
- How can benchmarking be used in your plan of action?