Discussion: "Quality Improvement" Please respond to the following:
• Discuss how quality is measured in terms of structure, process, and outcomes within a health care organization (HCO).
• Discuss one outcome measure that could be used to measure the quality of care, or an administrative activity.
• An article related to the above is found under Course Insights.
Article: Measuring the quality of patient-centered care: why patient-reported measures are critical to reliable assessment by Flora Tzelepis, Robert W Sanson-Fisher, Alison C Zucca and Elizabeth A Fradgley.