Question: 1. What strategies does a company need to develop to become a broad differentiator? In what ways does this provide the company with a competitive advantage over cost leaders? Over differentiators?
2. Discuss how companies can use: (a) product differentiator, and (b) capacity control to manage rivalry and increase an industry's profitability.
Textbook Strategy Management- An integrated Approach 10th ed. by Charles W. L. Hill