Problem
In 2014, "Kelly Blazek, founder of the Cleveland Job Bank for marketing communications openings, found herself becoming a hot topic on social media after some of her rejection letters went viral, as seen in this Twitter screen grab."
Blazek "sent a harsh reply to an invite a grad student sent via LinkedIn. The reply went viral, and Blazek became a glimmering lesson of what not to do on social media." "She issued an apology to the job-seeker and to the public."
Sources: cleveland.com and Herzing University, 2014 Discuss the 5 tips for employees managing social media, according to the Business Development Bank of Canada.
Providing recommendation you are a supervisor at the customer service department at XYZ Retailer Ms. Leah Gitler worked under your supervision for two years (2019-2021). She asked you to write a letter of reference for her as she is applying for a new job at ABC Retailer. Discuss the goal of providing recommendation and legal matters that you need to consider. Consider two scenarios: 1) Ms. Leah Gitler had good job performance at XYZ Retailer under your supervision and 2) Ms. Leah Gitler had poor job performance at XYZ Retailer under your supervision. Assume that Ms. Leah Gitler had good job performance at XYZ Retailer under your supervision. Write a short letter of reference via email (content: 6-10 lines) to Ms. Pat Smith, Human Resources Manager at ABC Retailer, to provide recommendation for Ms. Leah Gitler.
Task
1. Discuss the 5 tips for employees managing social media.
2. Discuss the goal of providing recommendation and legal matters.