Assignment Problem:
Textbook: Key Performance Indicators: The 75 Measures Every Manager Needs to Know, Author: Marr, Bernard, Publisher: Upper Saddle River, New Jersey: FT Press, Edition: 2002 , ISBN: 13: 978-0273750116.
Read Part Five (Employee perspective pg. 255 - 307).
Watch the video below
YouTube Video: What is KPI?
Discuss what employee perspective you would choose (Hint: choose some or all of the measures 56 to 67) for your organization and why this indicators are important to your organization.