Collin MacGibson, President of On-Time Technology Products just put you in charge of hiring a several new employees and researching new voicemail systems. If you were hiring a receptionist, CSR, virtual assistant, and telemarketer, what essential phone service skills would you look for in your top candidates. Describe a voicemail system you have used that you consider being customer friendly. Describe one that your consider not to be user friendly.
Assignment Checklist:
List and describe essential phone skills.
Discuss different voice mail systems.
Describe the positive and negative aspects of voice mail systems.
Directions for Submitting Your Assignment
Before you submit your assignment, you should save your work on your computer in a location and with a name that you will remember. Make sure your assignment is in a PowerPoint document then, when you are ready, you may submit