Assignment:
You will use this business type and create your own organization around it. In SLP module you will create issues/challenges about the specific Operations Management topic and discuss these issues/challenges and how you would solve them.
Session Long Project
Choose one of the following types of service organizations: Hospital, Car Repair, generic family restaurant, Information Technology consulting, Software Development, or another organization type with Instructor Approval.
Read about the real company online in the same industry and then create/invent your own company of this type. Be creative. Make this company real.
Identify several key processes in a process flow diagram. The most important aspect of inventing your company is determining the key PROCESSES. What is the work being done to provide your services to your customers? What are the repetitive processes of obtaining the materials, supplies, etc., and moving them through the company via processes to generate the outputs?
Create the paper with the focus on the following topics.
Discuss the key processes and how these processes would be analyzed.
What are some ways the processes could be improved?
Discuss concepts and ideas from process improvement and lean thinking.
Identify and discuss at least three productivity issues that this company faces. Include the various productivity ratios that would be calculated. Generate some numbers indicating the current level of productivity.
Identify and discuss how this company would deal with improving its productivity
Paper should be approximately 3-5 pages in length, counting the introduction, body, and summary. You should include references and cite them properly in the paper. Generally, at least three references should be used. Find references about productivity in your type of business.