Discuss and apply simulation as a modeling tool for decision making. Discuss the factors involved in work measurement and apply the relevant tools and techniques used in deriving standards and incentive piece rates. · Understand and apply the concept of learning rates.
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Describe quality in the context of a key competitive priority.
Discuss the evolution of quality to a total quality focus.
Identify and apply certain tools and techniques used in quality management.
Discuss the concept of quality control in the context of applying statistical tools.