Assignment:
Tasks for Part 1 will be completed in 1,250 to 1,600 words:
Quality Training Manual:
This course is comprised of a series of Individual Project assignments that will contribute to a Key Assignment submission at the end of the course. You will complete a part of a Quality Control Manual, with potential use as a training support document. You will select an organization and apply your research to the development of the Quality Control Manual that is meant for the logistics and supply chain management departments.
The project deliverables are as below:
Quality Control Manual
Use Word
Title page
Course number and name
Project name
Your name
Date
Table of Contents (TOC)
This should be on a separate page.
This should be a maximum of 3 levels deep.
If you are using an autogenerated TOC, be sure to update the fields of the TOC before submitting your project.
Headings:
1: Introduction
History of the quality management evolution
Why it is needed
2: The Role of Leadership
Why it is a strategic issue
Management as a role model
New kinds of metrics
3: General Quality Strategies and Tools
Establishing customer expectations
Designing quality in
Defining metrics
Mistake-proofing
Kaizen
Six Sigma
4: Quality Tactics and the Logistics and Supply Chain Functions
What tools are applicable internally
What tools are applicable externally with vendors
Part 2
Tasks for Part 2 will be completed in 250 to 300 words.
Roll-Out:
A communication plan
Recommended sequence of steps to get personnel trained
Stakeholders on board (e.g., the vendor base, trucking companies, warehouse personnel)
Introduction :
You will prepare an outline of the Quality Control Manual. The first part of the manual will be the Introduction. This should include a history of the quality management evolution and why it is needed.
List and discuss 2-3 of the specific directions that companies are adopting in terms of strategic quality management?
Explain the evolution of and the pros and cons of such programs as Deming and Six Sigma.
With each week, you should include a minimum of 3 new cited references. As such, the references should be varied and different with each section addition. You can reuse references, but repeat references do not count toward the minimum 3 new cited references.