My topic is CRM ( customer relationship management) of Optus and problems related to crm and we need to make crm for Optus but as it is group assignment so my part is just one of the step of CRM development "spesify need and business partner(Optus) ".
Discribe who are the partner and how Optus dealing with their partner.words should not more than 500 and not include journal information if u wants to give example it should b Australia(Opttus).
Give the headings of business partners in assignment