Create a 350 words each essay
1. Describe the advantages and disadvantages of homogeneous and heterogeneous groups.
OR
2. Define and discuss the following concepts as they pertain to effective work groups: potential performance, process losses, and process gains.
1. Identify the two group decision-making techniques included in total quality management (TQM).
2. What are the advantages and disadvantages of decentralizing decision-making authority in an organization?