Give a concise but thorough answer to the following chapter discussion questions.
PART 1
1. How can a company determine person/organization fit before hiring employees? Which methods do you think would be helpful?
2. What are some methods that companies can use to assess employee personality?
3. If ethical decision making depends partially on personality, what can organizations do to increase the frequency of ethical behaviors?
PART 2
1. What is the difference between performance and organizational citizenship behaviors? How would you increase someone's performance? How would you increase citizenship behaviors?
2. Turnover is costly for both the individual employee, and the organization. What are the primary causes of turnover, and how can companies in industries with notoriously high rates of turnover, such as retail and grocery stores minimize turnover as a problem?
3. Which factors related to work attitudes in Western cultures should also be related to work attitudes in other cultures? Are there any that you think would not be important in a different culture you are familiar with?
PART 3
1. What are the employee needs outlined in Maslow's hierarchy, and how can an organization satisfy these needs?
2. What is the distinction between procedural, interactional, and distributive justice? List ways in which you could increase each of these justice perceptions.
3. What is the connection between a company's reward system and the level of ethical behaviors?