Case Study: Organizational structure and culture
Problem 1: Diagram the formal structure of your organization. Identify the various management positions or titles on the chart and indicate the positions/jobs that would report to each. Identify the various management positions or titles on the chart and indicate the positions/jobs that would report to each.
SmartDraw provides free examples, though others are also available via Google. PowerPoint also has templates for organizational charts you can use.
Problem 2: Describe how work is divided (specialization and departmentalization), coordinated (chain of command and span of control), and controlled (centralization and formalization). Is the structure more mechanistic or organic?
Problem 3: Describe the informal structure of the organization. How does work actually get done?
Problem 4: How does the organization deal with the differentiation-integration issue?
Problem 5: Having completed this analysis, identify three strengths and three weaknesses of the organizational design.
Problem 6: If you could suggest one major improvement to the organizational design, what would it be?
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