Scenario: As a group of HR managers you have been given the assignment to develop measures for successful performance for the teams that are being created to serve the global customers.
Focus on the teamwork and interpersonal skills the team members will need to exhibit. Assume these measures will represent 50% of the person's evaluation.
Problem: Use the five skills listed below in your discussion. These skills are important skills helping individuals better perform in their roles.
1. Decision making
2. Learning willingness
3. Self-discipline
4. Delegating Skills
5. Listening Skills
Discuss how performance for the teams involved will be measured. Include a discussion on the need to balance between team and individual rewards. Discuss the elements of a performance measurement tool that could be presented to the Corporate HR Director for approval.