Develop a support and troubleshooting checklist based on five or more frequent operating system errors in Windows® and/or Mac®.
Provide activity in Excel®, or another program of your choosing.
Fill in Excel worksheet with content for each of the following five issues, at minimum:
- Overview of the issue
- Potential symptoms/causes
- Steps to resolve the issue
- Tools (built in to the OS or third party) that can be used to troubleshoot or diagnose the issue