Problem
You are the director of the HIM department at the local hospital in a small town in downstate Illinois. The president of the town's rotary club has asked you to develop a training program for the group on creating their own personal health records, as well as how to access their records thru your hospital's patient portal. Most of the members are middle aged, are not very tech-savvy, but are interested in maintaining their own health and wellness. You are not quite certain how to begin this project but want to help out the group. Develop a list of activities for how you would approach this.