Develop a dmaic framework for reducing defects, Operation Management

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Develop a dmaic framework for reducing defects

QUESTION 1: Recommend ways of reducing complaints in the housekeeping and food & beverages departments of a hospital.

QUESTION 2: Develop a DMAIC framework for reducing defects in these two departments.

QUESTION 3: Suggest Lean Six Sigma methodologies that can be used to reduce the number of complaints related to hospitality.

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Operation Management: Develop a dmaic framework for reducing defects

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Operation Management: Develop a dmaic framework for reducing defects

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