Problem
According to this text, operational benchmarking "compares organizations from the standpoint of staff productivity, staffing mix, and the use of space and resources." You are to select one particular health facility department or function, preferably one with which you have some knowledge or familiarity, and develop a benchmarking profile for that department or function; that is, develop a detailed listing of the features or characteristics of the operation that can have a bearing on cost, and indicate what benchmarking data you perceive as necessary or helpful. (You are looking for indicators such as output in units per time period, items processed per person per hour, etc.) As indicated previously, consider staff productivity, staffing mix, and the use of space and resources.