Question 1: When determining the level of formality to use in your correspondence, what are some of the key factors that can influence this decision?
Question 2: How might the use of jargon or technical language affect the effectiveness of a message? Give an example of when it might be appropriate to use jargon and when it might be more effective to avoid it.
Question 3: What are some of the key considerations you should keep in mind when selecting the medium through which to deliver your correspondence, and how does the medium impact the way you write and format your message?
Question 4: Why might it be important to understand the goals and objectives of the organization you are communicating on behalf of? How might this understanding affect the tone and content of your message?
Question 5: What are some of the differences between correspondence for individuals and correspondence for groups, and how do these differences impact the tone, content, and format of the document?