Case Analysis:
In no more than three (3) sentences, determine the type of innovation represented in each case.
1. eCitizen portal is an e-government initiative implemented by the Government of Singapore. The portal won the acclaimed Stockholm Challenge Award in the year 2002. The portal provided a one-stop shop for Singapore's citizens, enabling them to access the information and services of various government departments quickly and easily. It revolutionized how government-to-citizen (G2C) and government-to-business (G2B) interaction took place.
2. The US-based PepsiCo is one of the world's leading beverage and snacks food companies in New York. In its 2002 annual report, the company claimed to have the largest share in the US beverage markets. Analysts felt that PepsiCo's efficient distribution and logistics management operations were one of the main reasons for its massive growth over the decades and its leadership status in almost all its business segments. Depending on the product involved, PepsiCo chose between various standard distribution methods, such as the Direct Store Delivery System, the broker warehouse system, the vending and foods service system, and the pre-sell method.