Assignment:
Instructions
The following case study has four tasks to complete.
A large pharmaceutical company located inthe Northeast is one of the leading manufactures of pharmaceuticals in the United States. Because of the intense competition in the industry and the heightened competition for highly skilled personnel, the company believes that quality-of-work-life (QWL) is a key factor for achieving a competitive advantage. In support of this belief, the company is considering the adoption of a telecommuting work arrangement for selected jobs.
The job of public relations specialist has been identified as an appropriate job for telecommuting because the job responsibilities are mostly information-related activities that require independent mental effort with no supervisory responsibility. Exhibit 2.5 below contains the current job description for the public relations specialist, which reflects the primary job activities and qualifications for a full-time, in-office public relations specialist. There is currently only one job incumbent, and that person has resigned.
You have been asked to develop a plan for recruiting and hiring a replacement who will telecommute from home.
A. What method of job analysis do you recommend to determine the job requirements and job specifications for a telecommuting job? Is the method you recommend different from the method you would use if the job were performed in a traditional office environment?
B. What procedures do you recommend from recruiting and hiring a telecommuter? Are the procedures you recommend different from the procedures you would use if the job were performed in a traditional office environment?
C. What changes would you make to the job description in Exhibit 2.15 to reflect the telecommuting nature of the job?
D. What other recommendation would you make in order to ensure the successful implementation of a telecommuting work arrangement?