Assignment Problem 1:
Performance objective:
The candidate will demonstrate the ability to determine strategic change requirements and opportunities; and to develop, implement and evaluate change management strategies.
Question 1: Describe a process/steps that you should follow when dealing with change management
Question 2: Describe the three phases in an Organisational Change Management Life Cycle
Question 3: How could you ensure senior management reinforces your change management program?
Question 4: Describe briefly how you could use David Kolbs Learning Styles when encouraging change
Question 5: What are the 5 stages of change as implied by the Kubler-Ross Model
Question 6: Why might people resist change? Give reasons.
Question 7: Describe why a person's family upbringing may affect how they respond to change.
Question 8: Describe at least 3 (three) different reasons why people may react differently to change
Question 9: Describe any three (3) different ways people may react to change
Question 10: Describe in detail how you can lead employees through organisational change.
Question 11: What impact does organizational behaviour have on change strategies?
Question 12: Describe 4 different ways the external environment can affect change strategies?
Question 13: Describe what you should include in each of the following change management plan components.
Question 14: List 5 other components of a change management plan that are not covered in the previous question.
Assignment Problem 2:
Project report: Identify change and develop change management strategy
Performance objective:
The candidate will demonstrate the ability to determine strategic change requirements and opportunities; and to develop, implement and evaluate change management strategies.
Scenario: BD Corp
Problem: Your Problem is to develop a comprehensive change management plan for the organisation.
This plan will:
- Confirm the business or organisations vision and mission;
- Include relevant organizational values
- Identify and consider strengths and weaknesses of existing and potential competitors and allies
- Analyze organization's strengths, weaknesses, opportunities and threats through a detailed SWOT analysis
- Document relevant research and background for inclusion in the strategic plan
- Formulate strategic objectives and strategies needed for the future
- Detail each strategy with an assigned priority, a timeframe, responsible parties and measurable performance indicators
- Provide for due diligence
Your aim is to identify any change requirements / opportunities that can be established within BD Corp.
You will also need to
- Ask further questions as needed directly to your CEO (role-played by your assessor). Remember, your CEO is a busy person, so you must be prepared during all communications.
- Monitor the trends within the external business environment (other corporate training organisations)
- Consider performance gaps / business opportunities or threats / or management opportunities
- Review and priorities' all change requirements
Once you have identified an appropriate change requirement / opportunity, you are to develop a change management strategy. This strategy must include:
- A situational awareness that
- Discusses your change characteristics
- Identifies and describe your organizational attributes
- Identifies your impacted
- A supporting structure
- Team structure
- Sponsor coalition
- A strategy analysis including
- Risk assessment
- Anticipated resistance
- Special tactics
- A cost benefit analysis for high priority change opportunities
- A change management project plan
- Relevant communication / education plans
Assessment Problem 3 Role play: Prepare and implement change management plan
Performance objective:
The candidate will demonstrate the ability to determine strategic change requirements and opportunities; and to develop, implement and evaluate change management strategies.
Procedure:
Following Assessment Problem 2, you are required to prepare for and implement your change management plan in part.
Your implementation will encompass running a meeting for your team in which you:
- Explain and discuss the change management plan in detail
- Allocate responsibilities for at least 2 different strategies outlined within the plan
- Instruct / mentor each person to whom you have allocated a responsibility to, to ensure they understand and are empowered to perform their allocated Problem
- Allocate / assign resources to the team
- Discuss and agree on reporting protocols to be followed throughout the change management process
It is important that you are prepared for this session, ensuring you:
- prepare for the session to ensure everything is covered
- develop and provide relevant documentation / supporting materials to your team
Problem:
You are to submit the following
- Your meeting plan,
- Copies of documentation provided to employees
Note: Need Assessment Problem 2 and 3 only
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Attachment:- Lead and manage organisational change.rar