Determine how the explosion in Internet technology and information systems has impacted e-commerce within the last decade.
-Determine how Internet technology and information systems optimize JIT operations and inventory levels.
-Why are value-added services considered essential in a customer success program? Include a specific example of a value-added service by a logistics provider that you have recently experienced.
-Provide an example of how an aircraft manufacturer uses EDI and explain its role in the firm.
-Evaluate which customer service attribute would be most important to a company that supplies meals to an airline. Justify your answer.