Problem:
At the beginning of Module 7 you were asked to reflect on the importance of data and information systems as it relates to EMS. This same data can be used to conduct internal evaluations to determine how effective an EMS organization is being administered and managed..
What factors would you consider to determine if an EMS agency was adequately being managed and operated effectively?
What would your performance indicators consist of? Past data, surrounding communities, national standards, etc....
Why is the evaluation process important to EMS agencies and providers?