1. Detail whether you believe instant messaging can be more efficient than traditional communication methods and explain the issues that instant messaging and text messaging create.
2. Give me a detailed summary about IBM Cognos. Need everything about their business model and specific details on what they do.
3. What impact does Unions have on pay structures; and why is it that pay for workers in the same jobs is more equal in unionize firms as compared to those in non-unionize organizations?