The key point of the case is : 6000 traditional bank jobs to go and 2000 new digital position created as NAB aims to move 60 percent of its business online over three years. redundancies are expected to cost up to $800 million. despite record underlying cash profit of $6.6bn, shares fall on cost blow out. question: write 10 academic references from which you will refer to theoretical issues. just write 10 examples of relevant referece using Harvard style)