Descriptive analytics to gain insights to customer behavior


Question: Vodafone Italy could use descriptive analytics to gain insights into customer behavior, preferences, and demographics. This could include analyzing customer purchase history, communication patterns, and interactions with Vodafone's products and services. For example, Vodafone could identify customer segments based on their usage of mobile data, voice, and SMS services, and then tailor marketing campaigns to each segment's needs and interests. Explain with references

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Marketing Management: Descriptive analytics to gain insights to customer behavior
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