Describes the servqual items and dimensions, Other Management

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Describes the servqual items and dimensions

Question: Which correctly describes the SERVQUAL items and dimensions? Responsiveness - Employees will have the customers' best interests at heart. Tangibles - Employees will be neat-appearing. Empathy - Employees will instill confidence in customers.

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Other Management: Describes the servqual items and dimensions

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Other Management: Describes the servqual items and dimensions

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