Problem:
Health operations management is concerned with the management of various processes that make an organization function so that it can produce and/or deliver its products and/or services to customers/patients in the most efficient, safe, and cost-effective manner possible. There are several operational challenges that affect healthcare operations today (e.g., staffing, capacity management, supply chain management, patient wait times, inefficient processes, etc.).
For this discussion either choose to research and write a well-supported response or attach a 4-5-minute audio recording of yourself discussing the following:
- Describe what the operational challenge is and why it is an operational challenge.
- Describe how you might address the operational challenge.
- Discuss managerial tools and/or techniques that could be used to assist in addressing the operational challenge.
- Discuss how the issue circles back to performance improvement.
- Explain how addressing the issue will improve healthcare operations at a healthcare facility