Question: Article: organizational crises and the disturbance of relational systems (by WILLIAM A. KAHN, MICHELLE A. BARTON and STEVEN FELLOWS)
Requirements: Read the article and answer the two questions (250-word minimum)
1. Describe what the author defines as "relational systems" as they pertain to human systems. Why are they important in crisis management planning?
2. Define how and when a crisis can disturb a relational system. What are the impacts?