1. Delineate 3 of the 6 management functions carried out by healthcare managers and give an example of a task in each function.
2. Review the manager’s three key organizational roles. Give examples you recall from work, school, or other settings of leaders who were especially effective or ineffective in one of the roles. What was the situation, what did the person do, and what effect did it have on others?
3. Describe two misconceptions about motivation. Why would a health manager need to know these misconceptions? Why does motivation matter, in the health workplace or in the health policy arena?