1. Customer interactions online can provide businesses with valuable information. Describe three examples of how specific customer information can be useful for an online business.
2. Can cross-divisional integration and leverage be achieved without reducing decision making ability at the divisional level? How can it? What are the pros' and cons' of this solution?
3. You are the Employee Benefits Specialist for your company, and you’re putting together a presentation to new employees regarding their benefits. How do you construct your presentation to make it interesting and engaging? Explain in two to three paragraphs.