QI) Describe the ways managers use boundary-spanning roles and why they use them. (300 word minimum).
QII) Define organizational culture, including what makes up its composition. Where does it come from? (300 word minimum).
Q1 - One way organizations can keep their hierarchy flat is to:
A. Decrease the span of control.
B. Increase the number of levels of management.
C. Decentralize authority.
D. Enlarge jobs.
E. Decrease autonomy.
Q2 __________ technologies are characterized by __________ task variety and __________ task analyzability.
A. Routine; low; high
B. Routine; high; low
C. No routine; high; high
D. No routine; low; low
Q3 ______________ manufacturing aims at reducing the time required to set up production equipment.
A. Process
B. Fixed-position
C. Facilities
D. Product
E. Flexible
Question 4 - The way in which machines, robots, and people are grouped together affects how ___________ they can be.
A. Futuristic
B. Productive
C. Complex
D. high-tech
Question 5 - A counselor who works with the families of teenagers who are drug-dependent has ________________ than a worker who washes the left side of automobiles as they come through a car wash service.
A. lower task significance
B. less autonomy
C. less skill variety
D. less task identity
E. higher task significance
Question 6 - In which type of organizational design are employees correctly referred to as "two-boss employees?"
A. Product structure
B. Matrix structure
C. Geographic structure
D. Functional structure
E. Divisional structure
Question 7 - In general, the more stable the organization's environment, the __________ complex its strategy; the less skilled its workforce, the __________ likely that the organization will use a formal organizational structure.
A. more; more
B. more; less
C. less; more
D. less; less
Question 8 - The process by which managers design the working relationship among the workers of the organization is known as _______________.
A. planning
B. leading
C. organizing
D. controlling
E. the span of control
Question 9 - Which is NOT an integrating mechanism that organizations can use to increase coordination?
A. Direct contact
B. Liaisons
C. Task forces
D. Ombudsmen
E. Cross-functional teams
Question 10 - Incremental product development is likely to occur when:
A. Existing technologies are perfected.
B. New technologies are invented.
C. Technology revolutions occur.
D. Stable environments exist.
E. Industries decline.