Problem: Reflect on a past workplace conversation you have either witnessed or experienced in a professional setting. Use the following questions.
1. Describe the setting where the interaction took place? Who were the parties, and what were their titles? Give a brief summary of the interaction.
2. How did the individuals' demonstrate professionalism? Was there something in their tone, demeanor, or dress that indicated professionalism appropriate to the setting?
3. How did the parties demonstrate accountability within the conversation? Was this conversation respectful?
4. Were the individuals effective in their communication with one another? Explain.
5. How can this experience be used to help you in nursing practice? Locate at least one resource to support your answer.