Describe the reporting procedures of your job role


Assignment task:  Aged Care As a carer

Q1. Describe at least 3 things you do (within your own work role and responsibilities) to facilitate or adjust the care plan to meet a client's needs (or changed needs)

Q2.

a) Describe the reporting procedures of your job role.

b) How are reports filed after they are completed in your organisation?

c) Describe the procedures for recording observation of client behaviour in your workplace.

Q3. Provide the names of at least three programs and/or agencies that you are aware of in your community that support older people.

Q4. How can you help initiate discussion ("bridge the gap") between your client and your supervisor to identify areas of the care plan which require review/changing?

Q5. Describe the routine review processes that occur within your organisation

a. In relation to work with individual clients

b. In relation to the larger picture of catering for the needs of specific client groups, e.g., cognitive disability, language problems, mobility issues, incontinence, etc.

c. Identify five effective aspects of these routine procedures.

d. List three ways that these review procedures contribute to client satisfaction

 Q6. Case study

You are a Home and Community Care worker for Marian Charles who has recently suffered a mild stroke. As a result, she has been left with difficulties in oral communication. On her care plan it is noted that you need to encourage her to communicate verbally, and you need to be patient wherever possible to ensure that she is encouraged to practise her speech. On this day you notice that Marian is quite agitated and distressed. She refuses to communicate and attempts to completely ignore you. This behaviour should be reported immediately as it is a significant change from her daily routine.

a. What information about Marian should you report?

b. Which members of the care team should you report the changes of behaviour you have observed?

Q7. Outline four guidelines you would give to a new health care worker regarding the best way to give accurate verbal reports to colleagues during handover. Please use bullet points.

8.

a. Briefly describe what does a "model of care" mean. In your answer, please note at least three aspects of what is actually described in a model of care, e.g., types of services to be provided by an organization. Do not use this example as one of the three aspects in your answer.

b. Please list four service delivery models in the aged care sector.

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