Risk and quality management provide different methods, tools, and techniques to health care organizations to ensure that they provide quality health care. Leaders in a health care organization have hired you as a consultant to help assess the organization's current status and define a future plan for providing quality health care.
Select an organization type in the health care industry as the basis for this assignment. The organization may be your employer or a health care organization of particular interest to you. Types of health care organizations include, but are not limited to, the following:
• Hospital
• Nursing facility
• Physician office
• Emergency medical services
• Managed care organization
• Home health care
• Community health department or provider
• Pharmacy
• Laboratory
• Drug manufacturer
• Medical device manufacturer
• Durable medical equipment supplier
• Electronic medical records software suppliers
Write a 1,750- to 2,450-word executive summary in which you complete the following:
• Describe your chosen organization.
• Describe the purpose of risk and quality management in health care organizations in general and in your chosen organization.
• Describe the key concepts of risk and quality management in your chosen organization.
• Explain steps the organization may take to identify and manage their risks.
• Identify at least three typical or actual risks in the organization. Describe how the risks might negatively affect the quality.
• Identify at least three internal and external factors that influence quality outcomes in the organization. Describe how these factors might negatively affect quality outcomes for the organization.
• Outline at least three of the organization's long-term goals and at least three short-term goals.
• Identify at least three fundamental risks and quality management policies that should be implemented and how they will influence health outcomes.
• Explain the relationship between risk management and quality management in the organization and how these two disciplines complement each other.