1. Why would a firm be concerned with the remote external environmental? Give an example of a firm attending to, or not attending to, one remote external factor.
2. Describe the phases of the industry life cycle. Characterize the competitive characteristics of each phase in terms of opportunities and threats to firms in the industry.
3. Pretend you are managing an Urgent Care Center. Define, in your own words, De-Bottlenecking, and discuss how this could potentially impact operations at said Urgent Care. Provide examples to substantiate and develop your ideas.