Describe the nature and purpose of a flow chart would a


1. Describe the nature and purpose of a flow chart. Would a flow chart be a good tool to use initially in a process improvement project? Why or why not?

2. From a customer perspective, which adds more value: process control or inspection? How about from an operations management perspective - does your answer change? Why or why not.

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Operation Management: Describe the nature and purpose of a flow chart would a
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