Describe the form of service research known as mystery, Management Information Sys

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Describe the form of service research known as mystery

Discuss the below in detail:

What are the two types of interactive activities that an organization can use to improve upward communications? Provide an example of each type.

Describe the form of service research known as mystery shopping and discuss its potential benefits to service organizations.

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Management Information Sys: Describe the form of service research known as mystery

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Management Information Sys: Describe the form of service research known as mystery

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