Describe the decision-making process that customers go


Describe the decision-making process that customers go through when purchasing your company's product or service. What are the critical factors that influence this purchase-behavior process?

How will this decision-making affect your e-marketing focus and your market offering? If you have a brickand-mortar presence, will you encourage any existing customers to shop online? Why or why not?

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Business Management: Describe the decision-making process that customers go
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