Case Study Introduction:
You have been given a task to organize an international sports event the ICC World Cricket tournament to be held in India in 2022. Assume India plans to use 6 major stadiums in 6 major state capital cities- Kolkata, Mumbai, Chennai, Bengaluru, Lucknow and Ahmedabad.
You may refer to the recently concluded ICC 2019 World Cup Cricket in England and Wales.
Your tasks:
This assessment item requires you to work INDIVIDUALLY. As the project manager in charge of delivering such as an important world sporting event, you are required to produce a REPORT to be submitted to the organizing committee. The Report should consist of an introduction, body (response to the questions below) and a conclusion. Executive Summary or recommendations are not required. The introduction and the conclusion are part of the total word count.
Problem 1: With regards to event - the ICC World Cricket tournament identifies and elaborates:
a. The processes from PMBOK or PRINCE 2 that you would use to assist with stakeholder expectation management
b. The key stakeholders for this event by conducting a stakeholder analysis using the power/interest grid.
Problem 2: Elaborate the following terms in the context of the event (the ICC World Cricket tournament):
a. Voice of the Customer (VOC)
b. Critical to Customer Requirements (CCR)
c. Critical to Quality (CTQ)
Problem 3: Identify and elaborate processes from Organisational Project Management (OPM), Agile Practices, Lean Practices and Lean Six Sigma DMAIC Methodology (from all practices) that could be used to implement lean project management for this event.
Problem 4: Describe the Critical Success Factors (CSF) needed to be in place within the implementing organization to achieve successful implementation of LPM.
Problem 5: Clarity of expression, grammar, spelling, final summary and correct APA style referencing.
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