Describe the business process in detail for buying a


1. Describe the business process in detail for buying a product from your favorite “brick and mortar” retailer.(Apple) Describe this process in detail from logging on to completion.

2. List 5 recommendations (for question #3) of how they could improve the retail experience for you as the customer and for their business.

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Operation Management: Describe the business process in detail for buying a
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