Problem
1) Compare and contrast the key findings of Southon et al. (1999) and Gauld (2007) regarding their IT project failures.
2) Describe the advantages and disadvantages of the centralized and decentralized approaches discussed in Southon et al. (1999).
3) Describe the alternative approach adopted by NSW Health in Southon et al. (1999) and discuss its differences compared to the approaches in 2.
• Southon article: "Lessons from a failed information systems initiative: issues for complex organizations" by Gray Southon, Chris Sauer and Kit Dampney.
• Gauls article: "Public sector information system project failures: Lessons from a New Zealand hospital organization" by Robin Gauld