Describe the advantages of using a balanced scorecard to, Operation Management

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Describe the advantages of using a balanced scorecard to

Describe the advantages of using a balanced scorecard to measure and control organizational performance. Suppose that you created a balanced scorecard for your organization. What specific customer service measures would you include? my organization is film and television production can you include this in the answer as well as one quote using a scholarly quote for a business publication

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Operation Management: Describe the advantages of using a balanced scorecard to

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