Define effective communication and explain why quality interpersonal relationships are important, particularly in the health care industry.
Describe supportive and defensive relationships and explain why one type of relationship is more appropriate for the health care industry.
Define assertive style and explain its appropriateness in a health care workplace.
Self-assess the elements of your interpersonal communication skills.
Use your self-assessment as an example to explain what others can do to self-assess their assertiveness so they might make changes in their style to positively influence their health care workplace.
Include at least two references. Format your essay consistent with APA guidelines.