Assignment task: Pemberton Valley Lodge
Q1. Describe the size, scope, and service levels of the Hotel property or company in your case (use the current website as well as case information)
Q2. Check the company/properties website to see if they currently promote their Green Key certification
Q3. What areas of the hotel were improved for them to meet the requirements for certification? Were there practices that were already in place?
Q4. What were the positive results of participating in the certification program?
Q5. Were there any challenges mentioned?