Assignment:
Directions:
Your assignment consists of 5 essay and 5 short answer questions. Please note that an essay answer should be at least 2 paragraphs and a short answer should be at least 2-3 sentences. In this assignment, you are being assessed on what you have learned and how you are able to apply this knowledge when presented with scenarios that operation managers experience. If you use any resources, cite them using APA 6th edition. Be precise and fully answer each question
Essay Questions:
1. Prepare an essay on the requirements from an operations perspective of competing on the below:
• Quality
• Cost
• Flexibility
• Innovation
Provide examples of businesses that successfully compete on each of the criteria provided.
2. Consider yourself a consultant being brought in to help four different types of operations create scheduling objectives. Chose the four operations you are consulting for and then provide scheduling objectives appropriate for each. Support your choice of objectives with a rationale based on what you have learned in this course.
3. You have been asked to explain Goldratt's "Theory of Constraints" to an audience of high school seniors who are interested in operations management. Prepare your "speech" here and remember, you are motivating them to love operations management through Goldratt's theory.
4. Describe quality management's importance within operations and provide one example of good quality management and one example of bad quality management in a current organization (public or private; manufacturing or service industry). Provide a strong rationale for both the good and bad examples.
5. Explain inventory models and how they are relevant to not only operations management but also, specifically to supply chain management.
Short Answer:
1. Describe linear programming and now it is relevant to operations management.
2. What are some decision making tools that operations managers must use and why is it important for them to know how to use these tools?
3. Outline the key concepts of decision analysis. In your own words, why is this important to operations management?
4. Identify and explain key concepts of bottleneck management.
5. Describe Six Sigma quality and its importance to operations management.
Instruction:
Utilzing your two choices above, create a decision tree or decision table for a fictional scenario within those companies. In a Word document, create your scenario as an operations manager; using rich and descriptive text to set up your scenario and then use Excel to create a decision tree based on that scenario. Once you have created the decision tree/table, analyze your results and report on any surprises you may have found. You may embed the graphic/table from Excel into Word or submit both files for grading.
You will include:
• a cover page,
• scenario,
• analysis, and
• reference page for the Word submission