Systems Administration:
Troubleshooting Assessment:
An important task for a systems administrator is explaining how to troubleshoot common computer issues new employees encounter.
Instructions:
Write a 3 pages paper in which you consider the following:
Describe protection and safety measures for support technicians.
Identify safety measures for working with electronics.
Explain the dangers that support technicians should consider.
Describe troubleshooting steps for resolving common PC and network issues.
Troubleshooting:
You have been hired as a system administrator to handle the day-to-day issues of a local small business. You need to understand basic troubleshooting procedures.
Write a 2 page discussion, answer the following questions:
What are some common troubleshooting steps?
What is the boot process of a typical computer?
What BIOS codes are helpful with troubleshooting PC issues?
What are some common issue with hard drives?