1. Describe one technique used to manage IT project risks.
2. What is a work breakdown analysis, and why is this concept important?
3. Why might companies today develop IS operational plans that cover only one year?
4. What types of project staffing skills have been identified as important for successful IT project managers?
5. Describe the key uses of CPM and Gantt charts.
6. Describe the difference between project, program, and portfolio management.